2018年11月12日星期一

After Sale Service of Concrete Mixer Pump for Kenya Customer

After sale service of concrete mixer pump is the most important factor for business communication. Due to some customer was the first time brought the construction  machine for  their construction site, they just knew this machine was good and suitable for their construction, labor time would be reduce and cost too, so stand by their side, brought this machine could take more benefit from their initial investment.
So as the sale manger, we should not only just according to the market sell this machine, but also give the customer good service for the next process,
like after sale service of concrete mixer pump.

After sale service of concrete mixer pump details in Kenya

Kenya customer asked and let me arrange the schedule for Kenya Mombasa visit. We communicated and made sure the data 21th,OCT, he asked his agent helped us booked and brought the flight ticket on the date 21th, also we applied the visa during the time we talked. And at the date of 22th, we arrived at the Nairobi international airport and were successfully finished the visa checked, also we met the people who picked me up at the door of air port.
The first day of after sale service of concrete mixer pump, the boss said just took me and engineer to his construction which concrete mixer with pump located in, and the boss introduced his construction and the final application of this machine, used this machine pouring the wall and building the 4 story buildings.
At the next day, we just came to the construction the site. First of all, my engineer asked me to tell the customer he would checked machine for some hours. He started the total switch of the machine, and the electric parts light lighting , then started the machine diesel engine, checked the diesel engine and hydraulic pump, then started the hopper loading, checked the hopper loading speed whether normal. After several time test, the loading hopper find some problems, upping hopper speed was normal, but the down hopper speed was so fast. Engineer just adjusted the proximity switch, and tight the screw again, finished all work, the hopper down speed normal.
Follow the next step, checked the mixer drum, no matter the rotation of positive , but also the Negative rotation, instruction display was normal. But  when we checked the water inserted into the drum , we found some problems that water pumping without control by time count device, auto watering without control. After the test and checking , water was being normal.
And afternoon, we tested and began to pump the concrete, we suggested customer to use one people loading material, small wheel loader operation, and one people operated the machine, two people were in charge of put the cement into the hopper.
We suggested two small bucket stone (one bucket is 6 bottle , weight is 120kg  two bucket is 240kg ), one bucket sand (one bucket is nearly about 6 bottles , 120kg more or less ), two bag cements (one bag cement is 50kgs , two bag is 100kgs )
Customer accepted the suggestion, when concrete pumping, the concrete coming out is not so good, stone is so many, sand is so less, and also the pipe is sucked some times.
According this case, we stopped the pumping , and talked with customer for this reason , at the same time, we asked people for pipe clean and re-install , at last, customer reduced some stone pebble and adding more sand, after some times testing, the result was good, concrete pumping was more smoothing .
One afternoon time, we finished customer 3 days work task. And also engineer told the process of cleaning the pipe, used the ball and put it into the pipe, loading water, made pressure pulling the ball, the ball push the concrete out .
After one days working, we talked more and visited his other construction sites, he let me give his suggestion, I suggested he should buy small mobile concrete batching, and buy big one concrete pump for delivery concrete, he said he will think this suggestion.
And when I was back to china , my customer told that he would buy 80m3/h diesel engine concrete pump and small mobile concrete batching after sale service of concrete mixer pump. Currently my customer is make sure the quality of machine , also I am waiting his answer now.
Below are some photos of after sale service of concrete mixer pump at the customer construction site


About MINLE Machinery

MINLE Machinery had provided many types of effective and high quality concrete pump machine to over 36 countries. We are designing and manufacturing such concrete pump machines as concrete pump trailer, concrete mixer pump, truck mounted line pump, concrete mixer pump truck, concrete boom pump truck, wet shotcrete machine, etc. we are also providing professional design and fabrication service. OEM and ODM are also available.
If you have any questions or inquiries,  please fill and submit the following form, we will reply as soon as possible.

2018年11月2日星期五

Trailer pumpcrete was exported To Philippines

Trailer pumpcrete is the concrete pumping equipment which is mounted on the trailer. Trailer pumpcrete transports the fine stone concrete to the destination of the building, and also can be used for the tunnel construction. Usually, foreign clients like the trailer pumpcrete powered by diesel fuel engine, because this kind of trailer pumpcrete is easy to use on the building site, the trailer pumpcrete machine will not be affected if there is no enough power supply.
Our client from Philippines was very interested in our trailer pumpcrete and he gave me a call and asked many questions. He said that he did not need the big concrete pump machine and just for structure the citizen house, the Max. vertical height was 20m and the concrete pump must be powered by diesel engine.
We recommended our 20m3/h diesel engine trailer pumpcrete HBTS20-8-39R, this type trailer pumpcrete machine was very compact and portable, easy to trail on the building site, hydraulic power, PLC Control system, Kawasaki brand of the main oil pump, the Max. Vertical height could reach 30m. This kind of concrete pump was also used for constructing the taller building.
After got my suggest, he had many questions such as the PLC Control system, our design was Mitsubishi brand, but he required Delta brand. He told us that the control computer of all their concrete pumps was Delta brand and he knew well about it. if something wrong with it, they could fix by themselves. We told him Mitsubishi brand was better than Delta and very famous on the world, but he insisted on Delta brand. We referred to our engineer and got that Delta was also good, so we could meet clients requirements. During our discussion, we sent them lot of photos of our trailer pumpcrete, but their engineers still not believed us. He said that many years ago, one Chinese supplier cheated them, from that time they done business very carefully. It was better that arranged engineered to visit our factory and then we will show our concrete pump machines. We told him that we warmly welcomed to visit us. On 13 Aug. 2018, they arranged 2 workers to visit our factory, and we had been to the building site together. After  checking our machines worked in construction site, they were very happy. They asked that whether this pumpcrete could allow the aggregate size 25mm. Our techniques told them that our trailer pumpcrete could allow the Max. Aggregate size 30mm, please be rest assured of that point.
On 22 Aug. 2018 their workers were back, their boss contacted me and made the contract, assured some main points, such as the Delta brand control computer, 25mm Max. Aggregate size, Max. 20m vertical height. We wrote all their requirements on contract and they confirmed this order. And after 15 days, we loaded it into container.



Trailer Pumpcrete Specifications

  • Trailer Pumpcrete Model – HBTS20-8-39R
  • Max Theoretical Concrete Output -20 m³/h
  • Max Concrete outlet Pressure – 8MPa
  • Concrete slump -120~230mm
  • Aggregate Size – 30mm
  • Diesel engine power –  39 Kw
  • Concrete cylinder diameter – 140/750mm
  • Vertical height max conveying distance – 100m
  • Horizontal distance max conveying distance -300m
  • Pipe Cleaning Mode – Water washing
  • Total Weight – 3000 Kg
  • Overall size: 4900mmx1550mmx1650mm
Through this business trade, this client Re-recognized Chinese suppliers and he believed Chinese factory from this order.

About MINLE Machinery

MINLE Machinery had provided many types of effective and high quality concrete pump machine to over 36 countries. We are designing and manufacturing such concrete pump machines as concrete pump trailer, concrete mixer pump, truck mounted line pump, concrete mixer pump truck, concrete boom pump truck, wet shotcrete machine, etc. we are also providing professional design and fabrication service. OEM and ODM are also available.
If you have any questions or inquiries,  please fill and submit the following form, we will reply as soon as possible.


2018年8月30日星期四

Concrete Boom Pump Truck was Exported to Pakistan

Concrete Boom Pump Truck was Exported to Pakistan

Concrete boom pump truck, also called concrete pump truck, concrete boom truck, is extensively used to place concrete to hard-to-reach places accurately with controlled articulating robotic arm (boom) mounted on the truck. It features high performance, fast setup, labor saving, smooth conveyance which is indispensable in construction projects.
Last month the client from Pakistan came to my factory for a visit , Before coming , we have talking many time about the concrete boom pump truck. i picked them up at high way train station and arranged them live the hotel they booked , the next days i picked them again and came to my factory , i showed them the full of line of produce process of my pump , from material process and parts process until the pump full of install procedure , customer most care of the spares parts source ,they just told me their construction site some details and showed some video and photos they have , after long times talking , So at last , they made a deposit 10000usd cash at my factory.




Parameter
MLQ5160THB/25

Max output
40

Max outlet pressure (MPa)
11

Rated working pressure (MPa)
28

Pumping frequency(min-1)
24

Hopper capacity(L)
500

Feeding height(mm)
1350
Pumping system
Hydraulic system type
open

The type of distribution valve
s valve

Oil cylinder *stroke(mm)
Φ125mmx1050

concrete bore *stroke
Φ200mmx1050

Hydraulic oil cooling
wind

    Allowed range of slump
12~23

Max Aggregated size
40

Max concrete placing height
18/23

Max placing radius
16/21

Max Placing deep
10,15

work radius
360º

work distance (length*width *height )
3150x1850x5760

Arm section quantity
4

 parameter for each Arm section
18m/23m
Jib structure system
First Arm length
6800mm/6500mm

Rotary angle
90º

Second Arm Length
4740mm/4630mm

Rotary angle
180º

Third Arm length
4740mm/4615mm

    Rotary angle
270º/180º

      Fourth Arm Length
5070mm/5000mm

Rotary angle
270º

convey tube inner diameter
125

soft pipe length of the end
3000

chassis model


wheel base distance
4700

(mm)wheel distance
1770/1680(forward 2 and backward 4)

tire model
9.00R20
Chassis and Vehicle
engine brand and factory information
YUCHAIYC4D130-41Diesel engine

max engine out power (KW/r/min)
96KW/2800rpm

oil tank capacity(L)
70

 Emission brand
Nation 4

total weight
15775

size
9385x2300x3385

 working legs
Forward ×backward

Lubricating  ways
   Auto Lubricating

hydraulic oil tank capacity
500

control ways
Manual or remote
Others
max pressure water pump
2~7

capacity
200

concrete tube washing ways
 Water